Product Management

A few key achievements that I'm proud of:

• Led Tackle's company-wide Salesforce integration migration, driving cross-functional alignment across Product & Engineering and GTM teams to get 100% of customers migrated or on a contracted migration date by a target sunset deadline.

• Took Tackle Revenue Insights from early concept to full market launch; had 0-to-1 ownership of strategy, user research, engineering and go-to-market plans.

• Fixed Tackle for Salesforce's biggest adoption blocker (a data schema field mapper), unblocking ~20 stalled accounts through data analysis and iterative product fixes.

• At Kapost, drove a 230% increase in feature usage after redesigning the analytics product, cut support defects by up to 39% through disciplined QA and root-cause work and lifted engineering sprint velocity 30% through agile process improvements.

• At APAX, a client renewed their entire contract the next year just to keep working full-time with me on product discovery and UX.

Check out my LinkedIn profile for more examples of products and features that I have led from concept to successful launches as a Product Manager.

Product Design & Research